CarFix Answers

2017–2019 Audi Q7: Loose or clunking steering (steering shaft bolt recall)

Likely causes, ranked

  1. Loose steering shaft bolt$0–$0Shop

Real-owner fix counts will appear here as reports come in.

DIY or shop: See DIY or shop section

Parts to check

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Symptom: Play, clunking or looseness in the steering.

Likely causes

  1. Loose steering shaft bolt. Audi inspects and replaces the bolt as needed.

DIY or shop?

Dealer. Recall repairs are free.

Useful steps

  1. Check your VIN for 20V149.
  2. Don't drive with loose steering. Have it towed.

Vehicle focus: 2017–2019 Audi Q7.

Safety / mechanic note

Loss of steering control can cause a crash. Verify with a mechanic or dealer.

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Recalls & service bulletins

Recalls

  • 20V149000 2020-03-16 2017–2019 Q7 and 2019 Q8: the bolt joining the steering shaft to the steering gear may loosen. Dealers inspect and replace the bolt as needed. Details

NHTSA complaints: 43 keyword-matched complaints for Audi Q7 2017–2019 (of 523 unique complaints queried, NHTSA complaints API by model year, queried 2026-10-15).

Always check your VIN for open recalls at nhtsa.gov/recalls.

Sources

What actually fixed it?

Had this problem? Tell other owners what the real fix was. Reports are counted above; we never show made-up numbers.

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