Ask CarFix

U1011: Lost Communication / SCP Invalid or Missing Data (Ford hybrid HPCM context)

Severity: high

What it means: On Ford hybrids covered by recall 24V330, U1011 can appear with U1010 when the Hybrid Powertrain Control Module software forces a neutral / limp-home condition. Treat it as a communication or control-module software fault until the recall update is done.

Safe to drive? Not recommended until checked. On affected Ford hybrids this code can come with a sudden loss of drive power.

Common symptoms

Likely causes, ranked

  1. Hybrid powertrain control module software (recall vehicles)$0Shop
  2. Module power, ground or network wiring faultShop
  3. Failed module (less common after software is current)Shop
Advertisement

Vehicle-specific notes

  • 2022–2024 Ford Maverick: Same as U1010: check recalls 24V330 and 25V133 and get the HPCM/PCM software update before replacing parts. Read the full answer · Source

What it means: On Ford hybrids covered by recall 24V330, U1011 can appear with U1010 when the Hybrid Powertrain Control Module software forces a neutral / limp-home condition. Treat it as a communication or control-module software fault until the recall update is done.

Severity: High. Safe to drive? Not recommended until checked. On affected Ford hybrids this code can come with a sudden loss of drive power.

DIY or shop?

Dealer. Check open recalls and software updates before replacing modules.

Before you replace parts

  1. Read all stored codes, including network and hybrid module codes.
  2. Check your VIN for recalls 24V330 and 25V133 (and related Escape/Corsair campaigns).
  3. Have the dealer apply the latest HPCM/PCM software before condemning a module.
  4. Clear the code only after the update, then confirm it stays off.

Safety / mechanic note

Verify with a mechanic. A network code points to communication between modules, not always a failed part.

Advertisement

Sources