Ask CarFix

Why does my 2020–2024 Hyundai Palisade windshield keep cracking?

Likely causes, ranked

  1. Glass that cracks easily from small impactsShop
  2. Stress cracks with no visible impactShop
  3. Poor replacement or skipped camera calibrationShop

Real-owner fix counts will appear here as reports come in.

DIY or shop: See DIY or shop section

Parts to check

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Short answer: A lot of Palisade owners say their windshield cracked from a tiny pebble, or with no impact they noticed, and some have replaced it more than once. There's no recall. A 2020 class action claimed the glass cracks too easily. Your best protection is glass coverage on your insurance, and making sure any replacement gets the front camera recalibrated.

Symptom: A crack that starts at a tiny chip and spreads, or appears overnight or on a cold or hot day, often from the edge.

What to check first

  1. Fix chips fast. A small chip can often be repaired before it spreads into a crack.
  2. Check your insurance for glass coverage before you need it.
  3. Ask Hyundai whether it's covered if the crack appeared with no impact, and keep photos.
  4. After any replacement, make sure the front camera is recalibrated so lane keeping and emergency braking work correctly.

Likely causes

  1. Glass that cracks easily from small impacts. Owners on r/HyundaiPalisade report cracks from light pebble hits; a 2020 class action alleged the windshields crack too easily.
  2. Stress cracks with no visible impact. Some owners say cracks appeared with no chip at all.
  3. Poor replacement or skipped camera calibration. Owners recommend OEM glass on cars with the heads-up display and cameras, plus proper recalibration.

What it usually costs

I couldn't find a reliable published price for a Palisade windshield. It depends a lot on trim, since heads-up display and camera features change the glass and add a calibration step. Many owners rely on insurance glass coverage.

Is it safe to keep driving?

A small crack outside your line of sight is usually okay to drive on for a short time, but cracks spread, and a badly cracked windshield weakens the cabin structure and can affect the camera-based safety systems. Get it replaced soon, and don't drive if the crack blocks your view.

DIY or shop?

Shop. Chip repair and windshield replacement need a glass shop, and the camera recalibration needs special equipment.

Recalls, bulletins and complaints in plain words

  • No recall covers the windshield glass itself.
  • Recall 22V627 (2020–2021 Palisade): the windshield wiper motor can stop working. If your car is part of this recall, the dealer fixes it for free.
  • Recall 23V180 (2021–2023 Palisade): the wiper motor can work on and off or stop when snow or ice builds up. Dealers fix it free.
  • Class action: a 2020 lawsuit claimed Palisade windshields crack spontaneously or too easily and that warranty claims were denied. A lawsuit is a claim, not proof, but it shows the complaint is widespread.
  • NHTSA complaints: 385 keyword-matched complaints for Hyundai PALISADE 2020–2024 (of 2,096 unique complaints queried, NHTSA complaints API by model year, queried 2026-10-17; keywords: windshield, windscreen, glass, crack).

What owners report

My take

My advice as a former finance manager: when you're buying a Palisade, add glass coverage to your insurance before you drive it home. And if a dealer sells you a windshield protection plan, read exactly what it covers. Many only cover chips.

Vehicle focus: 2020–2024 Hyundai Palisade.

Safety / mechanic note

A cracked windshield weakens the cabin and can affect camera-based safety systems. Verify with a mechanic.

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Recalls & service bulletins

Recalls

  • 22V627000 2022-08-15 Separate recall, not this problem: 2020–2021 Palisade: the windshield wiper motor may stop working. Dealer repair is free. Details
  • 23V180000 2023-03-17 Separate recall, not this problem: 2021–2023 Palisade: the wiper motor may work intermittently or fail with snow or ice buildup. Dealer repair is free. Details

NHTSA complaints: 385 keyword-matched complaints for Hyundai PALISADE 2020–2024 (of 2,096 unique complaints queried, NHTSA complaints API by model year, queried 2026-10-17; keywords: windshield, windscreen, glass, crack).

Always check your VIN for open recalls at nhtsa.gov/recalls.

Sources

What actually fixed it?

Had this problem? Tell other owners what the real fix was. Reports are counted above; we never show made-up numbers.

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