2022–2023 Jeep Grand Cherokee: Loss of steering control (steering intermediate shaft recall)
Likely causes, ranked
- Incorrectly assembled intermediate shaft$0–$0Shop
Real-owner fix counts will appear here as reports come in.
DIY or shop: See DIY or shop section
Parts to check
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Symptom: There may be no warning. Any new looseness, clunk or free play in the steering wheel needs checking right away.
Likely causes
- Incorrectly assembled intermediate shaft. Dealers inspect the shaft and replace it if needed.
DIY or shop?
Dealer. Recall repairs are free.
Useful steps
- Check your VIN for 23V352 (FCA 58A).
- Don't drive it if the steering feels loose or disconnected. Have it towed.
Vehicle focus: 2022–2023 Jeep Grand Cherokee.
Safety / mechanic note
Loss of steering can cause a crash. Verify with a mechanic or dealer.
Recalls & service bulletins
Recalls
- 23V352000 2022–2023 Grand Cherokee (including 4xe) and 2021–2023 Grand Cherokee L: an incorrectly assembled steering column intermediate shaft may come apart from the U-joint, causing loss of steering control. Dealers inspect and replace the shaft and parts as needed. Details
NHTSA complaints: 149 keyword-matched complaints (of 844 unique complaints filed under NHTSA model names GRAND CHEROKEE, GRAND CHEROKEE PHEV, 2022–2023; NHTSA complaints API by model year, queried 2026-10-15).
Always check your VIN for open recalls at nhtsa.gov/recalls.
Sources
What actually fixed it?
Had this problem? Tell other owners what the real fix was. Reports are counted above; we never show made-up numbers.