Is my Mercedes EQB part of the battery fire recall, and what should I do?

Short answer: Check your VIN at nhtsa.gov/recalls for EQB battery fire recalls 25V050000 and 25V894000. Until the repair is done, NHTSA says to charge only to 80%. The remedy listed is a free battery management software update, and cars fixed under the first recall need the second repair too. If problems continue, owners have used state lemon laws.

Symptom: You've received a recall letter, the car tells you to limit charging, or you see battery warnings and reduced range.

What to check first

1. Run your VIN at nhtsa.gov/recalls and in the Mercedes app.
2. Charge only to 80% until the repair is done.
3. Ask the dealer whether your car needs the second recall repair (25V894000).
4. Keep every service record if problems repeat.
5. If the car dies, ask the dealer to check the 12V battery too.

Likely causes

1. High-voltage battery that can fail internally. The high-voltage battery is the big battery that drives the car. NHTSA says some EQB batteries may fail internally and catch fire while parked or driving.
2. Battery-related dash warnings. Some owners had battery warnings or limited range before their cars were covered by the recall.

What it usually costs

The recall repair is free. Owners described Mercedes offers of $7,500 cash or $12,500 toward another Mercedes, and a lemon law refund of about 85%.

Is it safe to keep driving?

NHTSA says the battery could catch fire while parked or driving. Follow the 80% charging limit, and park outside away from buildings if your letter says to.

DIY or shop?

Nothing to DIY. An EV's high-voltage system can stay live with the car off. Leave the orange cables, the big battery and the charging hardware to a trained EV technician.

Recalls, bulletins and complaints in plain words

• Related recalls: NHTSA lists 25V050000 for certain 2022-2025 EQB 250, 300 4MATIC and 350 4MATIC, and 25V894000 for certain 2022-2023 EQBs: the high-voltage battery may fail internally and lead to a fire while parked or driving. Owners are told to charge only to 80% until repaired, and dealers update the battery management software for free. Cars repaired under 25V050000 need to be repaired again. Check your VIN at nhtsa.gov/recalls. If your car is part of a recall, the dealer fixes it for free.
• Plain words: The complaint count below shows how often owners reported problems that mention these words to NHTSA. A count is not proof of a defect.
• NHTSA complaints: 92 keyword-matched complaints for Mercedes-Benz EQB 2022–2025 (of 110 unique complaints queried, NHTSA complaints API by model year, queried 2026-11-01; keywords: battery, fire, range, charge, recall, high voltage) (NHTSA returned no data for 2 model-year queries). This counts complaints that mention these words. It is not a defect finding.

What owners report

• In 2023 EQB300 with battery recall - won the lemon law case (Washington state) on Reddit r/MercedesEQ, a Washington owner of a 2023 EQB 300 under the battery recall, who had battery warnings after a year, won a lemon law case and got back about 85% of what they paid. Others debated whether to wait for the new battery instead, noting the capped charging reduced range.
• In Eqb battery recall the final chapter on Reddit r/MercedesEQ, an EQB owner said Mercedes' best offer was $7,500 cash or $12,500 toward another Mercedes, in exchange for a release. Others said lawyers in their state wouldn't take the case, and one filed for arbitration.
• In Just bought a 2024 EQB 250+. Not included in the battery recall? on Reddit r/MercedesEQ, a buyer of a 2024 EQB 250+ lemon law buyback asked why theirs wasn't in the recall. Owners said only pre-facelift cars are affected, since the facelifted EQB has a different battery supplier and many other updates.
• In Dead EQB 300 - MB will not cover rental and local dealer does not have loaner- what to do? on Reddit r/MercedesEQ, a 2023 EQB 300 owner whose car, according to NHTSA, wasn't in the recall had it suddenly die with a 'towing not permitted' warning on a full charge. Replies suggested asking the dealer whether the 12V battery was at fault, finding a dealer with loaner cars, and checking insurance for a rental.

Quick tip

Do the recall paperwork right away and keep a file. If the car keeps coming back, that file is what makes a lemon law case.

Vehicle focus: Mercedes-Benz EQB 250, EQB 300 4MATIC and EQB 350 4MATIC, 2022-2025 (pre-facelift cars, owners say).

Safety / mechanic note

A battery fire risk is serious. Follow the recall instructions. Verify with a mechanic.