2022–2025 Tesla Model Y: Touchscreen lags, restarts or loses the backup camera (computer recalls)
Likely causes, ranked
- Infotainment CPU overheating while fast charging (software fix)$0–$0Shop
- Car computer circuit board short (software update or computer replacement)$0–$0Shop
Real-owner fix counts will appear here as reports come in.
DIY or shop: See DIY or shop section
Parts to check
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- Infotainment CPU overheating while fast charging on Amazon
- Car computer circuit board short on Amazon
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Symptom: The center screen lags or restarts, especially around Supercharging, or the backup camera view goes missing.
Likely causes
- CPU overheating during fast charging. Recall 22V296 covers 2022 cars. Tesla fixed it with an over-the-air update.
- Computer board short. Recall 25V002 covers 2023–2025 cars. Tesla updates software and replaces computers that have failed or are at risk.
DIY or shop?
Tesla Service. Recall repairs are free.
Useful steps
- Make sure the car has the latest software.
- Check your VIN for 22V296 and 25V002.
- If the camera image is missing, book service and use mirrors and look behind you until it's fixed.
Vehicle focus: 2022–2025 Tesla Model Y.
Safety / mechanic note
Losing the backup camera raises the risk of backing into someone. Verify with Tesla Service.
Recalls & service bulletins
Recalls
- 22V296000 2022 Model Y and some 2021–2022 Model S, Model X and 2022 Model 3: the infotainment CPU can overheat while preparing for or during fast charging, so the screen lags or restarts. Tesla sends an over-the-air update to improve CPU temperature management. Details
- 25V002000 2023–2025 Model Y and some Model 3, S and X: the computer circuit board can short, and the rearview camera image is lost. Tesla sends a software update and replaces computers that have failed or show stress that could lead to failure. Details
NHTSA complaints: 602 keyword-matched complaints (of 2,475 unique complaints filed under NHTSA model names MODEL Y, MODEL Y 5-SEAT, MODEL Y (ALL VARIANTS) LATER RELEASE, MODEL Y (All Variants), MODEL Y 7-SEAT, MODEL Y RWD, MODEL Y RWD EARLY RELEASE, MODEL Y RWD LATER RELEASE, 2022–2025; NHTSA complaints API by model year, queried 2026-10-15).
Always check your VIN for open recalls at nhtsa.gov/recalls.
Sources
What actually fixed it?
Had this problem? Tell other owners what the real fix was. Reports are counted above; we never show made-up numbers.